Hospitality Industry Skills List and Examples

The hospitality industry is a consistent form of employment in many areas, and a great place for young people to break into the professional world. While many positions are entry-level, others demand much skill and offer both great prestige and excellent compensation.

Here is a list of skills that employers seek in candidates for employment in the hospitality industry. You can use this list to identify which relevant skills you already have and which you should feature those in your application materials and job interview.

This list is not exclusive.

Some businesses may look for additional skills, which is why it is important to read job descriptions carefully. Also, many hotels also hire for positions that are not particularly distinctive of the hospitality industry, such as office staff.

Hospitality Industry Skills

Hotel Operations
Hotels employ front-desk staff, housekeeping staff, restaurant staff, managers, and sometimes porters, event planners, and a concierge, depending on the type of hotel. Most of these positions require excellent customer service skills, attention to detail, team work, and good personal grooming. Creative problem-solving (because travelers sometimes have unexpected problems) and a thorough knowledge of local resources and attractions are important as well.